Frequently Asked Questions
How can we assess your furniture’s finishing, quality, style, sturdiness and comfortableness?
Being involved into exports Quality & style is of utmost importance for us and we take great care in manufacturing and styling each piece of furniture for all our clients.
We follow the old school of carpentry for manufacturing the all our products and so our product are very sturdy and will last you for generations. All our products are spray polished with melamine or PU, so they have a very smooth finish on them.
We use 40 Density foam of reputed brands for all our seatings, which would assure you a long life and comfort. We have thousands of satisfied customers who have been using Nosttaalgia products and they are on best brand ambassadors.
You can drop in at any of our stores to touch and feel the finishing and comfort.
What is your warranty?
We give a 5 years warranty on all our teakwood products and a 1 yr warranty on all other wood products.
Will you assemble the furniture?
Yes, it’s our responsibility. Our service team will fix up the entire furniture and before leaving they’ll take a feedback from you on our customer feedback form. No additional charges for assembling.
How long will it take for you to deliver the goods from the date of booking and is there any advance payment whilst booking?
It normally takes 8 to 10 weeks for any item to be made and delivered, from the date of receiving the advance payment. If the item is ready with us and only polishing and upholstery work has to be done it takes 2 to 3 weeks to deliver and if we have a pc that is ready to deliver it can be shipped within 48 hrs to you. For customized orders it may take more time.
Yes, while booking the furniture the customers need to pay an advance of 50% and for customized orders advance value will vary. The balance amount needs to be paid before delivery.
Can we make a payment online through credit card or what are the other modes of payment?
At present we do not have the Online payment facility. But you may pay through other modes like NEFT/ RTGS or you may deposit Cheque or Cash to our Company account. Payment through Credit cards can be done in certain cities, where we have our representatives.
Is Customisation possible with Nosttaalgia?
Nosttaalgia stands for Customisation. It is one of the very few brands in India which customizes every possible thing required by the customers, be it size, design, carvings, polish color or fabrics. It understands a customers view point that every house is different and every customer's taste and choice differs and that furniture should always be customized as per the clients requirement so that it looks a part of his interior and not out of place when placed in his home.